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Break Fix
Break-Fix IT Support
We provide multi-vendor, multi-technology hardware support with fast on-site break-fix services for PCs, printers, servers, smartphones, Apple devices, POS terminals and more. Our certified field engineers and distributed spare parts inventory across the UAE ensure timely repairs. In case of data loss, our service center offers some of the fastest and most reliable data recovery solutions. We guarantee cost-effective repair solutions with quick turnaround times and up to 90 days service warranty on repairs.
Flexible IT Support Contracts
We offer both on-demand support and SLA-based Annual Maintenance Contracts (AMC) to suit your needs. Focus on your core business while our experts manage your complex IT environment under clear Service Level Agreements. Our Full Service Maintenance Agreement (FSMA) covers all consumables, spare parts, and labor - you only pay for your actual usage (e.g. per printed page) while we handle all maintenance.
Maintenance Contract Focus on your core business while our expert manage your complex It environment. We offer SLA based Annual Maintenance Services for Desktops, Laptops, Printers, Server systems, Storage systems, Networking products, and other peripherals. We provide comprehensive and non-comprehensive 7/24 AMC support to our clients across U.A.E.
Full Services Maintenance Agreement (FSMA) A unique program to manage print-scan-fax-copy needs that saves money, reduces paper wastage and increases cost efficiency; transactional or lease model available. This will cover Consumables, Spare Parts, and Service Labor Cost & Remote Service Offerings Customers only need to pay for their actual monthly copying/printing volume.
IT Infrastructure
Robust IT Infrastructure
A reliable IT infrastructure is the backbone of any modern organization. Implementing and managing it carefully will save you time, effort, and costs while improving productivity and data security. Hftech helps you plan and deploy a robust IT infrastructure - including servers, workstations, networks, and software - to enhance efficiency and protect your critical business data. Our infrastructure support covers hardware, software, and network connectivity, ensuring all components of your system run optimally together.
Our infrastructure support Includes:
Products and Supplies
Procurement & IT Supplies
We leverage our partnerships with leading manufacturers to help clients procure quality IT hardware and software at competitive prices. From sourcing high-performance servers and networking gear to licensing business software, we offer a one-stop solution for your IT procurement needs. Our team can pre-configure equipment to your specifications, and we support all products with comprehensive after-sales service. At Hftech, we pride ourselves on customer satisfaction. Our work process focuses on prompt service, expert implementation, and transparent communication. We treat your IT systems as our own, aiming to prevent issues before they occur and resolving any problems swiftly. In short: we deliver IT solutions that let you focus on your business growth, while we take care of the technology.
How Does It Works
Customer Satisfaction
We build long-term partnerships by putting client needs first and delivering IT services that exceed expectations.
Implementation
Our experts ensure seamless deployment of IT solutions with minimal disruption to your business operations.
Service
From proactive monitoring to rapid troubleshooting, we provide IT support Dubai businesses can rely on 24/7.
Delivery
We commit to timely, transparent, and results-driven delivery so your business can grow with confidence.
