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IT AMC IN UAE

Hftech features a team of highly experienced, professionals to provide cost-effective, secure, and scalable IT Annual Maintenance Contract in UAE. With our fast and reliable solutions for IT AMC, you’ll be able to access a variety of services, from outsourcing single element support to infrastructure updates. This managed IT AMC services grants you 24/7 access to a team of highly trained IT professionals.

As a business owner, maintaining uninterrupted flow and effective business is one of the toughest jobs. Regardless of what industry your company belongs to IT, government, private, or another SME company, there are some key factors of IT Annual Maintenance Contract Services (IT AMC Services) that help you maintain a healthy infrastructure with qualified and competitive assistance that meets industry standards.

Annual Maintenance Contract for IT Services

We create value across the IT spectrum through deploying innovation, structuring transformation and unlocking growth for your company.

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Hardware Installation

Highly skilled, well-trained IT technicians are available to provide a successful hardware install with minimal downtime.

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Software Installation
Software installation is performed by IT Professionals to eliminate the risk and worries while installing and upgrading your system.
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Remote and On-site Support
We provide unlimited Remote and Onsite IT AMC Support Services to organizations in Dubai.
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Hardware Maintenance
Avoid revenue loss with system crashes and operational downtime with our efficient hardware maintenance services.
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Server Troubleshooting
If your server does not respond well faces issues such as slow operations, or even regularly crashing. Our IT AMC services help you sort out.
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Cyber Security
To protect your company from malware, viruses & intrusion, we will evaluate the risks and threats to implement a plan.

Get Cost-Efective & Reliable IT AMC Services in UAE

We create value across the IT spectrum through deploying innovation, structuring transformation and unlocking growth for your company.

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Services we take for the IT AMC Services in Dubai

IT AMC Services in Dubai
  • 1. Desktop support (MAC/Windows)
  • 2. System management check
  • 3. Disk clean
  • 4. Antivirus and malware
  • 5. Email security and management
  • 6. Servers and attached storage
  • 7. Telephone Systems (PBX)
  • 8. Server Back up
  • 9. Data Restore
  • 10. Telephone Equipment’s

CCTV'S AMC Services in Dubai
  • 1. Indoor and outdoor Cameras (IP camera)
  • 2. Security cameras (day & night)
  • 3. Wireless camera for surveillance
  • 4. Network Camera
  • 5. Dome Camera
  • 6. HD CCTV Camera
  • 7. Bullet Camera
  • 8. Pan-tilt-zoom security camera
  • 9. Mini camera

Telephone AMC Services in Dubai
  • 1. Agreements for Phones and Parts
  • 2. Wide service across UAE
  • 3. Cabling faults
  • 4. Various PBX’s
  • 5. Telephone Systems relocation

IT AMC (Annual Maintenance Contract) UAE

In business, we frequently experience lots of glitches or major issues in the network, IT environment, or infrastructure that can cause drastic revenue loss and sometimes even irreparable damage. But we don’t let this happen to your company. We have been providing our IT AMC services in UAE, UAE with success for quite some time now. Supported by professional staff and talent to deliver outstanding IT maintenance services across UAE, our Annual Maintenance Contract helps you access dedicated support for your entire business network with our best solutions.

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How could your organization befitted with our IT AMC support and IT AMC services in UAE?

It’s a tough task to maintain a steady workflow for a business. But it’s possible with our affordable & secured IT AMC services throughout Dubai & UAE region. With our excellent services of AMC for big industries, we help your business health be optimized and renovated. With our impeccable IT AMC services, we have a skilled team of technicians with hands-on experience in several sectors. Our offsite & onsite regular visits allocate your business to be completely organized.

Our IT AMC Services Features

Network Support

Our team of experts monitor your network to ensure that it’s always running smoothly and efficiently.

Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

Data Backup and Recovery

You’ll never have to worry about backups again with our IT AMC solutions.

  • What exactly is an IT AMC, and what does it cover?

    An IT AMC, or Annual Maintenance Contract, is a service level agreement between your organization and an IT service provider. Our IT AMC designs contribute to high-quality IT performance while also improving the overall workplace environment. The services included vary depending on the terms of your contract, but typically include remote support, a dedicated IT engineer, periodic system check-ups, and regular IT system reports and training.

  • What devices are covered by your IT AMC support?

    Hftech offers professionally managed IT support for your entire office IT infrastructure, including PCs, laptops, servers, switches, routers, printers, IP phones, CCTV, and biometrics devices, among other IT peripherals.

  • Do we have an IT AMC contract?

    Hftech provides IT AMC contracts on a monthly and yearly basis. Both parties will sign the agreement once the plan has been drawn to your specifications and has received your approval. The agreement documents clearly state all of the terms and conditions.

  • What will Hftech IT AMC services involves?

    Hftech offers a variety of AMC contract options that are tailored to your specific business requirements. These agreements cover a variety of IT AMC services, including: Unlimited remote support On-site visit/consultation by a dedicated IT engineer IT audits and training are performed on a regular basis. Preventive maintenance and monthly reports

  • How do I get in touch with Hftech for IT AMC support?

    Consumer satisfaction is a top priority for the Hftech team. For professional IT AMC support Use our 24/7 Chat support or Call us on our helpline number Email us at info@hftech.ae You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

  • Do we have a dedicated It manager and engineer?

    Hftech offers a variety of IT AMC packages that are tailored to various business models. The majority of these packages include on-site or emergency IT support from a dedicated IT manager and engineer. These requirements can be easily customized for the IT AMC you select.

  • Is it possible to upgrade or downgrade my IT AMC service?

    You can easily scale your IT AMC services in response to business changes or developments. You can set up a call with our team to discuss your options by using our remote support services.

  • How do I know we truly require IT AMC Services/Contract?

    Server lags and overloaded devices cause significant loss in IT performance, affecting your organization’s overall productivity. Highly trained professionals perform a regular background check on your systems as well as provide remote and personalized IT support and maintenance with IT AMC services. These IT AMC contracts can be easily scaled to meet the needs of your business, making them both cost-effective and hassle-free.

  • Is my information and data confidential?

    All of our services prioritize client privacy and security. We prepare and sign confidentiality forms as part of our IT AMC agreement to ensure the safety of your critical data and assets.

  • Can we get report every month?

    Our IT AMC, which includes a dedicated manager and engineer, provides a monthly report on the health of your IT infrastructure, a ticket summary, IT security and monitoring, IT asset management, and backup history to your company’s authorized focal point.

  • Do you provide coverage for multi-location offices?

    Yes, we cover multiple locations in Dubai, UAE.